Examinee Helpful Hints
If you need directions to your examination, please call Integrity at 763.398.5300 or toll-free at 1.877.528.1757.
If you bring films (MRI, CT, X-Ray, etc.) to an examination, please provide a return address to ensure your films are properly returned.
Please arrive 15 minutes prior to your examination; you may incur a fee if you are late for the examination.
If you need to change or reschedule your examination, please contact your attorney or the individual who is requesting the examination as soon as possible. Please be aware there may be a fee associated with a schedule change.
Information Policy
I understand if I have a complaint regarding Integrity, I can contact Integrity at 763.398.5300, or the Integrity Compliance Officer at 763.398.5301. I will be instructed to submit the details of my complaint in writing. Integrity will strive to respond to my complaint within fourteen days.
I understand if I have a complaint pertaining to the outcome of the independent medical examination, file review, claim decision, or otherwise not directly related to Integrity’s services, I will be directed to contact the insurer, attorney, or other individual who scheduled the Integrity service directly.